Automated Subscription Trade-in
Follow these instructions to remove an original device from the software subscription program and enroll a new platform in software subscription program.
Performing a standard trade-in:
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4.
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Sell the new platform. |
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Complete transaction (Scanbay™ ™ not required at this point). |
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Next, return to Chrome and select the customer. |
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For Trade-in, select previous subscription/Debtor ID in Account Type SUB – [followed by the current Debtor Number]. |
Subscribing the New Device:
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Launch Scanbay™ from Chrome. Follow prompts until; process is complete, including Print Contract. |
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Complete fields and customer signature. |
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Exit to return to Chrome. |
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If a newer software version is available for the device, a Scanbay™ message appears and offers to program the device. |
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Perform a Scanbay™ Sync. |
Unsubscribing the Old Device:
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Scanbay™ will auto-detect and display the platform type and serial number to trade-in. |
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Follow prompts to cancel the subscription and the trade-in unit and return to Chrome. |
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In Chrome see accessories for the newly enrolled device on a separate RA order. Review, add more items to complete the sale. |
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Perform Scanbay™ Sync to communicate transaction to Scanbay™ . |
